Privacy Policy
Last updated: October 11, 2026
Birdie’s House is a brand of Work OnDeck LLC (“Birdie’s House,” “we,” “us”). This policy explains what information we collect when you use birdieshouse.com, how we use it, and the choices you have.
What we collect
Information you give us
- Account details: your name, email address, and password when you create an account.
- Order details: your shipping address, phone number, and order history. Payment card details are handled by our payment processor, [Payment processor], and we never see or store your full card number.
- Messages: anything you send us by email or through a form, including take-back and return requests.
- Email sign-ups: your email address if you join our list or ask to be notified when a product launches.
Information collected automatically
- Device and usage data: your browser, device type, operating system, approximate location (city level, based on IP address), the pages you visit, and how you reached our site.
- Session recordings: we use our website platform’s analytics to record how visitors move through the site, such as clicks, scrolling, and pages viewed. We use these recordings to find and fix problems with the site. We don’t use them to identify you, and we don’t record what you type into payment fields.
- Cookies and similar tools: small files that keep you signed in, remember your bag, and help us measure site traffic.
How we use it
- To process and ship your orders, and to handle returns and take-backs.
- To run your account and respond to your messages.
- To send order updates, and marketing emails if you’ve signed up. You can unsubscribe from marketing emails at any time.
- To understand how people use the site so we can improve it.
- To prevent fraud and keep the site secure.
- To meet our legal obligations.
Who we share it with
We don’t sell your personal information. We share it only with service providers that help us run the business, and only as much as they need:
| Provider | Why |
|---|---|
| Base44 | Hosts our website and provides site analytics and session recordings |
| Google (Google Analytics, Google Workspace) | Measures site traffic; handles our email |
| [Payment processor] | Processes payments |
| Shipping carriers (such as USPS) | Delivers your orders |
| [Email marketing tool] | Sends our emails, if you’ve signed up |
We may also share information if the law requires it, to protect our rights or the safety of others, or as part of a sale or merger of the business.
Your choices
- Marketing emails: use the unsubscribe link in any email, or write to us.
- Cookies: you can block or delete cookies in your browser settings. Some features, like staying signed in, may stop working.
- Google Analytics: you can opt out with Google’s browser add-on at https://tools.google.com/dlpage/gaoptout.
- Access, correction, and deletion: you can ask to see the personal information we hold about you, correct it, or delete it. Email hello@birdieshouse.com and we’ll respond within 30 days. We may need to keep some records, such as order history, for tax and legal reasons.
How long we keep it
We keep account information while your account is open, and order records for as long as tax and accounting rules require. We delete or anonymize other information when we no longer need it.
Security
We use reasonable measures to protect your information. No website or online service is completely secure, so we can’t guarantee absolute security.
Children
Our site is meant for adults. We don’t knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we’ll delete it.
Where we operate
We’re based in the United States, and we sell and ship only within the United States. Your information is stored and processed in the United States.
Changes to this policy
If we update this policy, we’ll change the date at the top. If the changes are significant, we’ll post a notice on the site or email you.
Contact us
Work OnDeck LLC, doing business as Birdie’s House. [Mailing address]
hello@birdieshouse.com